Child Protective Services’ (CPS) goal is to ensure the safety of children. CPS strives to keep children in their own home whenever it is safe. When it is determined that a child cannot remain safely at home CPS seeks to develop an alternate plan that meets the child’s needs in the least restrictive manner as quickly as possible.
When a referral is received, CPS staff obtains facts from the person making the referral to determine if the referral alleges abuse, neglect, or exploitation and if an in-person response is indicated. CPS workers will utilize Structured Decision making (SDM) tools and the Differential Response model to aid in this determination and decide what kind of response would best serve the needs of the child and family.
Families who are facing the removal of their child from their home will be invited to participate in a Team Decision making meeting to help determine if any measures can be taken to prevent removal and ensure the child’s safety at home. If the circumstances of a referral necessitate immediate removal of the child from the family home then the family will be invited to a different kind of Team Decision making meeting to help determine if the child can safely return home or, if not, where will the child live while the parents address the concerns at hand.
CPS provides services to children and their families when children are victims of, or at risk of, abuse, neglect, exploitation, or parental absence. California law defines child abuse as any of the following:
- A child is physically injured by other than accidental means.
- A child is subjected to willful cruelty or unjustifiable punishment.
- A child is abused or exploited sexually.
- A child is neglected by a parent or caretaker who fails to provide adequate food, clothing, shelter, medical care or supervision.
530.527.1911
(Monday through Friday, 8 am to 5pm)
1.800.323.7711
(After hours)
How to apply
Programs available include supplemental nutrition programs, health coverage, and monetary assistance. Families or individuals in need of assistance must submit an application. There are several ways to apply:
- Online – Applications can be filed electronically at the following links:
- CalFresh, Health Coverage, and/or CalWORKs (cash aid): BenefitsCal.com
- CalFresh Only: GetCalFresh.org
- Health Coverage Only: CoveredCalifornia.com
You can also upload documents, forms, and verifications online.
- Phone – Applications are accepted by phone. Call (530) 527-1911, Monday through Friday, 8:00am-5:00pm
- In Person - Applications are available and accepted in the lobby Monday through Friday, 8:00am - 5:00pm. A drop box is available to drop off applications outside of lobby hours and is located at 310 S. Main Street, Red Bluff, CA 96080
- Mail – Applications may be submitted by mail at: PO Box 1515, Red Bluff, CA 96080
- Fax - Applications may be submitted at: (530) 527-5410.
Printable Application Spanish Application
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Tehama County Community Action Agency
Notice of Data Breach
The County of Tehama, California is committed to protecting the confidentiality of the information we maintain. This notice describes a data security incident that may have involved information pertaining to certain current and former County of Tehama employees, recipients of services from the County of Tehama Department of Social Services, and other affiliated individuals.
What Happened: On August 19, 2022, the County of Tehama concluded its investigation of a data security incident that resulted in unauthorized access to County of Tehama Department of Social Services files. The County of Tehama first learned about the incident on April 9, 2022, when we detected suspicious activity on our IT systems. Upon identifying this suspicious activity, we immediately took steps to protect and secure our systems. The County of Tehama also launched an investigation and notified law enforcement. Through our investigation, we determined that an unauthorized party gained access to our IT network between the dates of November 18, 2021 and April 9, 2022. The investigation further determined that the unauthorized party accessed files on the County of Tehama Department of Social Services’ systems.
What Information Was Involved: The County of Tehama conducted a review of the files that may have been accessed as a result of this incident. Through this review, we determined that information pertaining to certain current and former County of Tehama employees, recipients of services from the County of Tehama Department of Social Services, and other affiliated individuals was contained in one or more of those files. This information included individuals’ names, dates of birth, mailing addresses, Social Security numbers, driver’s license numbers, and information related to services received from County of Tehama Department of Social Services.
What We Are Doing: On November 17, 2022, the County of Tehama began mailing letters to individuals whose information may have been involved in the incident. We are offering complimentary credit monitoring and identity theft protection services to individuals whose Social Security numbers or driver’s license numbers were involved. We also have established a dedicated, toll-free incident response line to answer questions that individuals may have. To help prevent a similar incident from occurring in the future, we have implemented enhanced monitoring and alerting software.
What You Can Do: To date, the County of Tehama has not received any reports of fraud related to this incident. However, we recommend that individuals whose information may have been involved remain vigilant to the possibility of fraud by reviewing their financial account statements and immediately reporting any suspicious activity to their financial institution.
For More Information: We deeply regret any inconvenience or concern this may cause. If individuals have any questions about this incident or believe their information may have been involved, they should call 855-926-1376, Monday through Friday, between 6:00 a.m. and 3:30 p.m., Pacific Time.
Tehama County Department of Social Services
310 South Main Street, Red Bluff, CA 96080
8 am to 5 pm
Monday through Friday
(except Holidays)
Phone: (530) 527-1911
Options from the Main Menu:
- Press 1 for Spanish…
- To report child, elder or dependent adult abuse or neglect – OR you are a member of law enforcement please, press 2.
- For cash aid, CalFresh, Med-Cal or General Assistance benefits, please press 3.
- For Welfare to Work, please press 4.
- For In-Home Supportive Services (IHSS), including provider enrollment and time sheets, please press 5.
- For repayment of CalWORKs and CalFresh over-issuance, press 6.
- For Community Action Agency (CAA), please press 7.
- For locations, hours, websites, drop boxes, mailing address, press 8.
- To repeat the menu, press 9.
* To Dial employees by First Name then last name press star (*)
# To Dial employees by Last name then First name press pound (#)
Fax:
(530) 527-5410 Main - (530) 527-7640 CPS - (530) 527-4836 Adult Services
Mailing Address:
P.O. Box 1515, Red Bluff, CA 96080
Drop Boxes Available:
310 S. Main Street, Red Bluff
275 Solano Street, Corning
Our employees are attentive and committed to providing the necessary information and guidance to ensure optimal benefit for all programs and services offered to our citizens. We specialize in providing the needed services to our clients whether child and adult protection services, in-home supportive services, foster care, employment assistance, food security, medical insurance and other basic need support programs. The entire TCDSS team is guided by a sense of fairness, integrity, professionalism and genuine caring for the citizens of Tehama County.
TO REPORT CHILD ABUSE CALL 1-800-323-7711
The Child Abuse Hotline is available 24hrs a day, every day to receive reports and investigate suspected child abuse. Community members have an important role in protecting children from abuse and neglect. If you suspect that a child you know is being abused, neglected, or exploited you can make a referral by calling:
Toll Free: 1-800-323-7711
Local Calls: (530) 527-1911
Fax: (530) 527-7640
Child Protective Services’ (CPS) goal is to ensure the safety of children. CPS strives to keep children in their own home whenever it is safe. When it is determined that a child cannot remain safely at home CPS seeks to develop an alternate plan that meets the child’s needs in the least restrictive manner as quickly as possible.
When a referral is received, CPS staff obtains facts from the person making the referral to determine if the referral alleges abuse, neglect, or exploitation and if an in-person response is indicated. CPS workers will utilize Structured Decision making (SDM) tools and the Differential Response model to aid in this determination and decide what kind of response would best serve the needs of the child and family.
Families who are facing the removal of their child from their home will be invited to participate in a Team Decision making meeting to help determine if any measures can be taken to prevent removal and ensure the child’s safety at home. If the circumstances of a referral necessitate immediate removal of the child from the family home then the family will be invited to a different kind of Team Decision making meeting to help determine if the child can safely return home or, if not, where will the child live while the parents address the concerns at hand.
CPS provides services to children and their families when children are victims of, or at risk of, abuse, neglect, exploitation, or parental absence. California law defines child abuse as any of the following:
- A child is physically injured by other than accidental means.
- A child is subjected to willful cruelty or unjustifiable punishment.
- A child is abused or exploited sexually.
- A child is neglected by a parent or caretaker who fails to provide adequate food, clothing, shelter, medical care or supervision.
530.527.1911
(Monday through Friday, 8 am to 5pm)
1.800.323.7711
(After hours)
211 connects you to expert, caring help.
Every call is completely confident. Help starts here.
Click here to learn more
Tehama County Department of Social Services Office Locations
Services and Administrative Offices – Red Bluff
310 South Main Street
P.O. Box 1515
Red Bluff, CA 96080
530.527-1911– Phone
FAX
530.527.5410 Main
530.527.7640 Children’s Services
530.527.4836 Adult Services
Mailing Address:
P.O. Box 1515
Red Bluff, CA 96080
Services Office – Corning
275 Solano Street
Corning, CA 96021
530.824.9182 – Phone
530.527.5410 Main
530.527.7640 Children’s Services
Hours of Service:
8:00 a.m. – 5:00 p.m. Monday - Friday
(except Holidays)
Our employees are attentive and committed to providing the necessary information and guidance to ensure optimal benefit for all programs and services offered to our citizens. We specialize in providing the needed services to our clients whether child and adult protection services, in-home supportive services, foster care, employment assistance, food security, medical insurance and other basic need support programs. The entire TCDSS team is guided by a sense of fairness, integrity, professionalism and genuine caring for the citizens of Tehama County.
TO REPORT CHILD ABUSE CALL 1-800-323-7711
The Child Abuse Hotline is available 24hrs a day, every day to receive reports and investigate suspected child abuse. Community members have an important role in protecting children from abuse and neglect. If you suspect that a child you know is being abused, neglected, or exploited you can make a referral by calling:
Toll Free: 1-800-323-7711
Local Calls: (530) 527-1911
Fax: (530) 527-7640
Child Protective Services’ (CPS) goal is to ensure the safety of children. CPS strives to keep children in their own home whenever it is safe. When it is determined that a child cannot remain safely at home CPS seeks to develop an alternate plan that meets the child’s needs in the least restrictive manner as quickly as possible.
When a referral is received, CPS staff obtains facts from the person making the referral to determine if the referral alleges abuse, neglect, or exploitation and if an in-person response is indicated. CPS workers will utilize Structured Decision making (SDM) tools and the Differential Response model to aid in this determination and decide what kind of response would best serve the needs of the child and family.
Families who are facing the removal of their child from their home will be invited to participate in a Team Decision making meeting to help determine if any measures can be taken to prevent removal and ensure the child’s safety at home. If the circumstances of a referral necessitate immediate removal of the child from the family home then the family will be invited to a different kind of Team Decision making meeting to help determine if the child can safely return home or, if not, where will the child live while the parents address the concerns at hand.
CPS provides services to children and their families when children are victims of, or at risk of, abuse, neglect, exploitation, or parental absence. California law defines child abuse as any of the following:
- A child is physically injured by other than accidental means.
- A child is subjected to willful cruelty or unjustifiable punishment.
- A child is abused or exploited sexually.
- A child is neglected by a parent or caretaker who fails to provide adequate food, clothing, shelter, medical care or supervision.
530.527.1911
(Monday through Friday, 8 am to 5pm)
1.800.323.7711
(After hours)
211 connects you to expert, caring help.
Every call is completely confident. Help starts here.
Click here to learn more
Tehama County Department of Social Services Office Locations
Services and Administrative Offices – Red Bluff
310 South Main Street
P.O. Box 1515
Red Bluff, CA 96080
530.527-1911– Phone
FAX
530.527.5410 Main
530.527.7640 Children’s Services
530.527.4836 Adult Services
Mailing Address:
P.O. Box 1515
Red Bluff, CA 96080
Services Office – Corning
275 Solano Street
Corning, CA 96021
530.824.9182 – Phone
530.527.5410 Main
530.527.7640 Children’s Services
Hours of Service:
8:00 a.m. – 5:00 p.m. Monday - Friday
(except Holidays)
Our employees are attentive and committed to providing the necessary information and guidance to ensure optimal benefit for all programs and services offered to our citizens. We specialize in providing the needed services to our clients whether child and adult protection services, in-home supportive services, foster care, employment assistance, food security, medical insurance and other basic need support programs. The entire TCDSS team is guided by a sense of fairness, integrity, professionalism and genuine caring for the citizens of Tehama County.
